Janeve Maxi Dress in Pink with Blue Patchwork Print

We process your order fast

• Orders placed before 12pm AEDT Monday - Friday will be shipped same day
• Orders placed outside of these hours or on weekends will be shipped next business day

Track your order

• Click here to track your order or download the Shop app to get delivery updates from cart to home in one place 

Collect is here!

• Select Collection Point in checkout
• Choose from 5,000+ Australia Post, Parcel Locker and Retail locations across Australia
• We'll email you when your order is ready to collect

Delivery

• Timeframes listed below are indicative only
• During peak/sale seasons you may experience delays of up to a few days
• All Pre-Orders will be sent via standard shipping

International orders

• For orders that include a Pre-Order, all items will be held until your Pre-Order arrives and will be dispatched together. If you require separate shipments please place separate orders.
• International customers may be required to pay sales tax, duty or customs charges. All such charges are the responsibility of the customer and are not included in the cost of shipping or the shipping charges. Taxes and customs charges differ depending on each country. Please contact your local customs office if you are unsure of the applicable taxes and customs fees. St Frock is not responsible for any additional taxes, duty or customs charges that are requested during shipment of your order.

Faulty and Incorrect Items

• In line with Australian Consumer Law, we will refund, replace or repair faulty items. If you have received a faulty or incorrect item, please contact us at hello@stfrock.com.au with your order number and photos of the fault or incorrect item tag and will we assist you prior to returning.
• Any refund granted will be made to your original payment method only.

Change of Mind Returns

Items can be returned within 60 days of purchase for a Store Credit only. Store Credit is valid for 12 months from date of issue and can be used on our entire product range excluding Gift Cards.

The following exclusions apply:

• For hygiene reasons, we are unable to accept returns for jewellery and headwear, including earrings, necklaces, hats and scrunchies, unless faulty;
• Products in our Final Clearance category cannot be returned unless faulty;
• Gift Cards cannot be returned 

Free returns are available for Australian customers only.

In order to qualify for a return you must:

• Ensure the request is made within 60 days of purchase date; and
• Provide satisfactory proof of purchase; and
• Ensure items are in original condition and packaging, i.e. unworn, unwashed, unaltered and with all tags/buttons attached; and 
• Ensure items are packed to avoid damage in transit back to St Frock

Any items received by St Frock that are not in keeping with the above will be returned to you.

• All change-of-mind return requests must be submitted via our Returns Page. Simply enter your email address and order number to get started.
• It’s your responsibility to ensure your items are returned safely back to us by the approved method. St Frock is not liable for missing returns.
• Once we receive your return, we allow up to 3 - 10 business days to review. Where we agree to a return, you will receive a confirmation email once your Store Credit has been processed.
• Shipping Fees will not be refunded unless we are at fault.
• A fair-play policy applies. We reserve the right to reject a return or suspend or terminate the account of anyone deemed to be unreasonably or excessively submitting returns.
• For further information on returns, please visit our Returns page or contact us at hello@stfrock.com.au and we’ll be happy to help.

Multiple Sizes, Same Style Policy

Exchanges